Medical Receptionist
A virtual receptionist trained to perform all frontdesk activities
As a small practice, attracting and retaining staff has been a challenge. Cypress virtual assistance helped me manage my faxes and referrals.
Director - Covenant Women's Health
Phone Receptionist
Your virtual receptionist is trained to triage all incoming calls and transfer them to the appropriate staff.
Manage appointments
Manage incoming voice, online & email appointment requests from new and existing patients based on physician’s schedule
Manage referrals
Manage incoming voice, online, fax and email referrals from primary care physician offices. Create patients in the EMR and call patients to schedule an appointment.
As a small practice, attracting and retaining staff has been a challenge. Cypress virtual assistance helped me manage my faxes and referrals.
Director - Covenant Women's Health
Accept payments
Clarify patient questions on past balance, questions on copay or deductible based on clinic policies. Accept patient payments over the phone.
Check-in
Call patients to confirm appointments and collect copays or deductibles over the phone prior to their appointment
Records management
Process incoming faxes, take necessary actions and mark it to the attention of the appropriate staff.
Eligibility verifications & Estimations
Verify eligibility online through payor portals. Estimate patient responsibility to be collected at the time of the visit.
Try Cypress, your affordable
virtual medical assistant.
- Truly dedicated virtual assistant
- Works like a regular team member in your practice
- Unlimited work. Monthly Fixed rate - starting $399/mo