Spanish & English speaking virtual Scribes & Medical Assistants
Manage fax queue, label documents, attach to patient’s chart, forward them to the correct recipient. Create new patient from referrals; Enter lab results
Answer patients/pharmacies requesting medication refills. Call the pharmacy to check medication refills.
Request prescription prior authorization through the online portal, fax, and phone. Calls pharmacy and patient to inform prior authorization determination (approved or denied)
Manage fax queue, label documents, attach to patient’s chart, forward them to the correct recipient. Create new patient from referrals; Enter lab results
Calling patients to schedule their due appointments such as IHA, AWV, and well-child/person visits.
Triage all incoming calls and transfer them to the appropriate staff. Manage appointments Register new patients
Prepare charts before the physician sees the patient
Transcribe physician notes, prepare orders for transmission to pharmacies and labs
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Manager assigned who will identify the virtual assistant and will get things started.
As the virtual assistant becomes more familiar with your practice, you continue to delegate additional responsibilities.