Managing Referrals
A virtual assistant to handle incoming and outgoing referrals
As a small practice, attracting and retaining staff has been a challenge. Cypress virtual assistance helped me manage my faxes and referrals.
Director - Covenant Women's Health
Outgoing Referrals
Call specialist offices to coordinate referral. Fax necessary documents to specialists. Handle clarifications including medical records. Make necessary updates in EMR.
Incoming Referrals
Manage incoming voice, online, fax and email referrals from primary care physician offices. Create patients in the EMR and call patients to schedule an appointment. Call the specialist office about missing documentation.
Prior Authorizations
Verify benefits with the payor. Get prior authorizations for medications, tests, procedures & surgeries if required including initiation, follow-ups, documentation requests and coordinating peer-to-peer
Patient Communication
Manage incoming patient calls about referrals and prior authorizations.
Try Cypress, your affordable
virtual medical assistant.
- Truly dedicated virtual assistant
- Works like a regular team member in your practice
- Unlimited work. Monthly Fixed rate - starting $399/mo