As a small practice, attracting and retaining staff has been a challenge. Cypress virtual assistance helped me manage my faxes and referrals.
Director - Covenant Women's Health
Medications
Handle incoming medication refill calls from patients & pharmacies. Handle incoming medication refill eRx and fax requests from pharmacies. Call payers to get prior authorization for medications.
Chart preparation
Enter medical history, lab results into patient charts. Review labs, images, prepare charts before the physician sees the patient.
Manage orders
Prepare orders for transmission to pharmacies, labs and imaging centers.
Prior Authorizations
Verify benefits with the payor and get prior authorizations for medications, tests, procedures & surgeries if required.
Referrals
Call specialist offices to coordinate referral. Fax necessary documents to specialists. Make necessary updates in EMR.
Try Cypress, your affordable
virtual medical assistant.