– We help medical practices reduce costs, grow faster through our HIPAA trained, dedicated virtual assistants.

Managing Referrals

A virtual assistant to handle incoming and outgoing referrals

As a small practice, attracting and retaining staff has been a challenge. Cypress virtual assistance helped me manage my faxes and referrals.

Director - Covenant Women's Health

Outgoing Referrals

Call specialist offices to coordinate referral. Fax necessary documents to specialists. Handle clarifications including medical records. Make necessary updates in EMR.

Incoming Referrals

Manage incoming voice, online, fax and email referrals from primary care physician offices. Create patients in the EMR and call patients to schedule an appointment. Call the specialist office about missing documentation.

Prior Authorizations

Verify benefits with the payor. Get prior authorizations for medications, tests, procedures & surgeries if required including initiation, follow-ups, documentation requests and coordinating peer-to-peer

Patient Communication

Manage incoming patient calls about referrals and prior authorizations.

Try Cypress, your affordable
virtual medical assistant.